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To be a leading NDIS and aged care service provider in Adelaide, recognized for our compassionate, high-quality, and tailored support services that help individuals live with dignity, independence, and confidence.

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Privacy Policy | Terms and Conditions

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  • Privacy Policy | Terms and Conditions

Privacy Policy

UMA Care Pty.Ltd., values and respects the privacy, confidentiality and dignity of our participants and their families, as well as our staff. We collect, use, protect and release Personal Information in full compliance with relevant State and Federal privacy legislation.

 

UMA Care Pty.Ltd., will only collect information necessary for safe and effective service delivery. We will only use the information for the purpose it was collected and secure it safely. When we collect your information, we will explain why we are collecting the information and how we plan to use it. We will only take photos or videos of you with your full and voluntary consent. Information about you will only be released to other people or services with your informed consent, in an emergency, or where such disclosure is required or authorised by law. You may access the information we hold about you, including updating or correcting it, subject to certain exceptions. If you wish to access your information, please speak to a staff member.

 

We understand that your privacy is important to you. The following information outlines how we protect your privacy and confidentiality, and manage your personal information.

 

Before we collect personal information, we take reasonable steps to ensure that you know what the information is for.  We will not use personal information for another purpose unless.

 

  1. It is related to the original collection purpose
  2. We believe it necessary to reduce or prevent a serious or imminent threat to an individual’s life, health, or safety
  3. There is a serious threat to public health or public safety
  4. The information relates to existing or anticipated legal dispute resolutions proceedings between UMA Care Pty.Ltd., and the individual
  5. It is required or specifically authorised by law, or required for the prevention, detection, investigation, prosecution or punishment of criminal offences or breaches of the law.

    Terms and Conditions

    Company Name: UMA Care Pty Ltd.
    Address: 22 Balkara Road Para Hills West SA 5096
    Call Us: 0484907609
    Email Us: info@Umacare.com.au

    These Terms and Conditions (“Terms”) govern your use of the UMA Care Pty Ltd. website and services. By accessing or using our website or services, you agree to comply with and be bound by these Terms.

    1. Acceptance of Terms

    By using our services, you acknowledge that you have read, understood, and agree to comply with these Terms and all applicable laws and regulations.

    2. Services Provided

    Uma Care Pty Ltd. provides disability support services, including but not limited to personal care, household assistance, and skills development. All services provided will adhere to the National Disability Insurance Scheme (NDIS) guidelines and Australian law.

    3. Eligibility

    To access our services, clients must be eligible under the NDIS or have private agreements in place. All services are provided based on the needs and goals of each individual, as outlined in their service agreements.

    4. Service Agreement

    Before commencing services, all clients are required to sign a service agreement detailing the scope of services, fees, and any other applicable conditions. This agreement must be signed and returned before services begin.

    5. Privacy

    Your privacy is important to us. UMA Care Pty. Ltd. follows all applicable privacy laws and NDIS guidelines to ensure the confidentiality and security of personal information. For more details, please see our Privacy Policy.

    6. Limitation of Liability

    UMA Care Pty. Ltd. will not be held liable for any indirect, incidental, or consequential damages arising out of the use of our services or website. While we strive to provide the best care, we do not warrant the accuracy, reliability, or completeness of the services provided.

    7. Modifications to Terms

    We reserve the right to modify these Terms at any time without prior notice. Any changes will be posted on our website, and your continued use of the services constitutes acceptance of the revised terms.

    8. Payment and Fees

    All fees for services will be outlined in the service agreement. Payment terms and methods will be agreed upon before service commencement. Late payments may result in the suspension or termination of services.

    9. Termination of Services

    UMA Care Pty. Ltd. reserves the right to terminate services at any time if clients fail to comply with these Terms, the service agreement, or any applicable laws.

    10. Governing Law

    These Terms are governed by the laws of South Australia, and any disputes arising out of these Terms will be subject to the exclusive jurisdiction of the courts of South Australia.

    11. Contact Us

    For any questions about these Terms and Conditions, please contact us at:

    UMA Care Pty. Ltd.

    22, Balkara Road, Para Hills West, SA 5096
    Phone: 0484907609
    Email: info@Umacare.com.au

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